WEBSITE DEVELOPMENT & HOSTING AGREEMENT
Terms & Conditions
The following are terms and conditions of a Website Development & Hosting Solutions Agreement (the “Agreement”) between Bhosting Solutions Limited (“Company”, Bhosting, “we”, or “us”) and you (the “Customer” or “you”) and that sets forth the terms and conditions for all services provided by Company (the “Services”). Bhosting Solutions Limited is a registered and located within the Federal Republic of Nigeria and a member of the Bervidson Group.
By clicking on the “I AGREE” button or a similar affirmation, or by acknowledging acceptance of these Terms and Conditions by any other method allowed by Bhosting, or by using or accessing the Domain Registration Services through any means permissible including, without limitation via a computer or a mobile application,
You acknowledge and agree that:
(i) you have read, reviewed and understand these Terms and Conditions;
(ii) you agree to be legally bound by these Terms and Conditions; and
(iii) your use of the Domain, Hosting and any related products or services will be governed by these Terms and Conditions.
(1V) and that you are at least eighteen (18) years old and have the legal ability to engage in a contract business.
If you do not agree or are not willing to be bound by these terms and conditions, you should not click on the “I AGREE” button and should not seek to obtain or use the Domain Registration Services.
We reserve the right to amend this Agreement and will notify you of any such changes via electronic mail. Your continued use of the Services after any change to this Agreement constitutes your agreement to be bound by any such changes.
The terms of this Agreement shall govern the use of any new features that augment or enhance the current Services, including the release of new Company Services.
“You” in this context refers to the Registered Name Holder of a Registered Name. Bhosting refers to the Registrar
Domain Registration and Documentation
You agree to adhere to the requirements of and provide all documentation for the registration of any closed domain listed in Schedule A to this Agreement. Failure to do so may result in deactivation, cancellation, suspension, transfer of the domain without liability to Bhosting.
.b) Intention to defraud Bhosting by making a false claim of failed transactions. An excessive request for refunds after a refund has already been made to an account, this may result in future denials of refunds. Failure to provide the required documentation for closed domains, misspelling of a domain registered, mere dissatisfaction with a domain name registered. Computer hardware and/or software failure (e.g., computer crash), including Internet connection, of the Bhosting customer. Bhosting refuses to accept fault for customer hardware/software issues and will not honor refunds associated with these issues.
Payments
Bhosting shall not activate any Registered Name unless it is satisfied that it has received a reasonable assurance of payment of its registration fee. For this purpose, a charge to your credit card, general commercial terms extended to creditworthy customers, or other mechanism providing a similar level of assurance of payment shall be sufficient, provided that the obligation to pay becomes final and non-revocable by you upon activation of the registration
Renewals
At the conclusion of the registration period, failure by you or on your behalf of to consent that the registration be renewed within the time specified in a second notice or reminder shall, in the absence of extenuating circumstances, result in cancellation of the registration by the end of the auto-renew grace period (although Bhosting may choose to cancel the name earlier).
Extenuating circumstances are defined as: UDRP action, valid court order, failure of Bhosting’s renewal process (which does not include your failure to respond), the domain name is used by a nameserver that provides DNS service to third-parties (additional time may be required to migrate the records managed by the nameserver), you are subject to bankruptcy proceedings, payment dispute (where you claim to have paid for a renewal, or a discrepancy in the amount paid), billing dispute (where you dispute the amount on a bill), domain name subject to litigation in a court of competent jurisdiction, or other circumstance as approved specifically by ICANN.
Privacy Policy
We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
Licenses
Bhosting grants to you a non-exclusive, non-transferable, worldwide, royalty free license to use technology provided by Bhosting solely to access and use the Services. This license terminates on the expiration or termination of this Agreement. Except for the license rights set out above, this license does not grant any additional rights to you. All right, title and interest in Bhosting’s technology shall remain with Bhosting, or its licensors. You are not permitted to circumvent any devices designed to protect Bhosting, or its licensor’s ownership interests in the technology provided to you. In addition, you may not reverse engineer this technology.
You grant Bhosting, or to any third parties used by Bhosting to provide the Services, a non-exclusive, non-transferable, worldwide, royalty free, license to use, disseminate, transmit and cache content, technology and information provided by you and, if applicable, your End Users, in conjunction with the Services. This license terminates on the expiration or termination of this Agreement. All right, title and interest in your technology shall remain with you, or your licensors.
Premium Domains
Irrespective of the above, the Registry Operator shall reserve the right to maintain the following list of domains that SHALL NOT be available for registration or will be withdrawn if registered already
- Offensive Names: This list shall contain words as determined by the Registry Operator board to be offensive first to the Nigerian community and then to the global community. ALL requests for domains under this list would be rejected.
- Restricted Names: This shall be a list of domains that may give a wrong impression if used. This could pertain to military, government or other related words. ALL applications for these domains would be rejected.
- Premium Names: These are domains with generic words ONLY but command premium value. Brand names cannot also be registered by anyone but the licensed registrars with name rights (copyright/trademarks) to such names. Where brand names are registered such names can be retrieved and transferred to the lawful owner. Premium domains would however be made available to registrants though a competitive bidding and auction process. Premium names are limited to the names listed in Registry Operator’s list as ‘premium’. This list shall contain words as determined by the Registry Operator.
Data Provision
- You shall provide to Bhosting accurate and reliable contact details and correct and update them within seven (7) days of any change during the term of the Registered Name registration, including:
- the full name,
- postal address, e-mail address,
- voice telephone number,
- fax number if available
- name of authorized person for contact purposes
- In the case of a Registered Name Holder that is an organization, association, or corporation; the data elements listed below shall apply:
- The names of the primary nameserver and secondary nameserver(s) for the Registered Name;
- The name, postal address, e-mail address, voice telephone number, and (where available) fax number of the technical contact for the Registered Name; and
- The name, postal address, e-mail address, voice telephone number, and (where available) fax number of the administrative contact for the Registered Name.
- Your willful provision of inaccurate or unreliable information, your willful failure to update information provided to Bhosting within seven (7) days of any change, or your failure to respond for over fifteen (15) days to inquiries by Bhosting concerning the accuracy of contact details associated with your registration shall constitute a material breach of your contract and be a basis for suspension and/or cancellation of the Registered Name registration.
c. Where you intend to license use of a domain name to a third party, you are nonetheless the Registered Name Holder of record and are responsible for providing your own full contact information and for providing and updating accurate technical and administrative contact information adequate to facilitate timely resolution of any problems that arise in connection with the Registered Name. Where you license the use of a Registered Name according to this provision, you shall accept liability for harm caused by wrongful use of the Registered Name, unless you disclose the current contact information provided by the licensee and the identity of the licensee within seven (7) days to a party providing the Registered Name Holder reasonable evidence of actionable harm.
d. Bhosting will take reasonable precautions to protect your Personal Data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
e. You represent that, to the best of your knowledge and belief, neither the registration of the Registered Name nor the manner in which it is directly or indirectly used infringes the legal rights of any third party.
Dispute Resolution
Disputes will be categorized as Domain Registration Disputes and Registrar Services Dispute
a. Domain Dispute Resolution
You agree to be bound by ICANN’s UDRP on all domains subject to the UDRP and its related policies and NIRA’s Dispute Resolution Procedure/Policy for Nigerian CCTLDs b. Registrar Service Dispute
If you are dissatisfied with the resolution of a complaint treated in accordance with our Complaints Handling Process, if any dispute, claim, controversy or difference of any kind whatsoever arising out of or in connection with this AGREEMENT, or breach thereof (the “Dispute”), the parties shall attempt to settle such dispute in the first instance within thirty (30) Days from the date upon which one party has given written notice of the Dispute to the other party, by discussions between or among the parties (“Discussion Period”). If the Dispute cannot be settled within the discussion period, then the matter may be referred to arbitration to be conducted pursuant to the Nigerian Arbitration and Conciliation Act. Cap A18, Laws of the Federation of Nigeria, 2004.
Governing Law; Jurisdiction
This Agreement and any controversy arising out of or in relation to it shall be governed by the laws of the Federal Republic of Nigeria you agree to submit to the jurisdiction of the State and Federal courts of the Nigeria which shall have exclusive jurisdiction over all controversies in connection. You hereby waive any right to assert any rights or defenses within any other jurisdiction or to require that litigation regarding this Agreement take place elsewhere. For the adjudication of disputes concerning or arising from use of the Registered Name “intellectual property infringements or violations.”, you shall submit, without prejudice to other potentially applicable jurisdictions, to the jurisdiction of the courts (1) of the Registered Name Holder’s domicile and (2) the Federal Republic of Nigeria
Indemnity
You shall indemnify and hold harmless Bhosting, the Registry Operator and its directors, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable legal fees and expenses) arising out of or related to your domain name registration. Any liability of Bhosting under this Agreement is expressly limited to the price paid by you for the domains involved. Your sole remedy against Bhosting in any dispute concerning this Agreement shall be to seek recovery of that amount, upon payment of which Bhosting shall be released from all further obligations and liability to you. You shall indemnify and hold harmless Bhosting against any and all claims, legal actions, losses, damages, liabilities, costs and expenses asserted against, imposed upon or incurred by Bhosting arising out of or relating to (i) any misrepresentation or breach of warranty or covenant by you under this Agreement; (ii) your actual or alleged act or omission in the course of the registration of your domain; (iii) any claim of infringement arising from the registration of domain. THIS INDEMNITY IS BHOSTING’S SOLE LIABILITY AND YOUR SOLE REMEDY FOR INFRINGEMENT OF ANY PATENT, COPYRIGHT, TRADEMARK, TRADE SECRET OR OTHER INTELLECTUAL PROPERTY RIGHT.
Domain Registry
You agree that Bhosting is not lending You access to its registrar connections or its registry access, nor will You be deemed to be a registrar in Your own right. Furthermore, you agree You will not attempt to gain access to Bhosting registrar connections or registry access. You agree to provide complete, accurate and current data for each registrant to be added to a registry in accordance with the Registry Operators requirements for inclusion in the WHOIS database.
Suspension, Cancellation, Transfer
You agree that, in addition to other events set forth in this Agreement your registration of the Registered Name. ”Intellectual property infringements or violations” shall be subject to suspension, cancellation, or transfer pursuant to any Specification or Policy, or pursuant to any registrar or registry procedure not inconsistent with any Specification or Policy, (1) to correct mistakes by Registrar or the Registry Operator in registering the name or (2) for the resolution of disputes concerning the Registered Name. Your ability to use any of the services provided by Bhosting is also subject to cancellation or suspension in the event that there is an unresolved breach of this Agreement and/or suspension or cancellation is required by any policy now in effect or adopted later by the Registry Operator;
o You agree that Your failure to comply completely with the terms and conditions of this Agreement and any Bhosting rule or policy may be considered by Bhosting to be a material breach of this Agreement and Bhosting may provide You with notice of such breach either in writing or electronically (i.e. email).
o In the event You do not provide Bhosting with material evidence that You have not breached Your obligations to Bhosting within ten (10) working days, Bhosting may terminate its relationship with You and take any remedial action available to Bhosting under the applicable laws.
Force Majeure
Bhosting shall not be liable for any failure to perform due to causes beyond its control, including but not limited to fire, flood, earthquake, explosion, accident, acts of public enemy, war, rebellion, insurrection, sabotage, epidemic, quarantine, labor disputes, acts of God or government, any such event of force majeure affecting Bhosting ‘s third-party partners, or judicial action.
Severability
If any provision of this Agreement shall be declared void, invalid, or illegal, the validity or legality of all other provisions of the Agreement shall not be affected thereby.
HOSTING AGREEMENT
Terms & Conditions
Change in Pricing
Prices are subject to review from time to time with or without notice. The prices take effect from the date posted on our website.
Late Payment
Full payment must be made prior to the expiry of your hosting service. If renewal for the service is made post expiry the service will still count from the date of expiry and not the date of renewal. If the account is not renewed up to 3 months post expiry, the account will be deleted.
Spamming
We take a zero-tolerance stance against the sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists,” purchased lists, and selling of lists will be treated as spam. We may terminate the account of any User who sends out spam with or without notice.
ACCEPTABLE USAGE POLICY
21.1. You shall use Bhosting’s services only for lawful purposes. Transmission, storage, or presentation of any information, data, or material in violation of the laws of the Federal Republic of Nigeria or the United States is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, or material protected by trade secrets or other statutes. You agree to indemnify and hold harmless Bhosting from any claims resulting from the use of the service which damages you or any other party.
21.2. Bhosting reserves the right to terminate Services without refund for any customer or End User activity that exposes it to legal liability or endangers its ability to provide services to other customers. The contents, links, or actions on any Services listed below are a violation of this Agreement. This is not an exhaustive list, but is designed to assist you in evaluating whether Bhosting is the appropriate service provider for you:
- Pornography – Hosting, Distributing, or Linking to Pornography and adult related materials like enhancement pills etc.
- Copyright Infringement – Hosting, Distributing, or Linking to Copyright Infringed Materials
- CPU/Memory/Resource Abuse – Consuming Excessive Amount of Server Resources Causing Server Performance Issues
- DoS Source – Source of Denial of Service Attack
- DoS Target – Target of Denial of Service Attack
- Forgery – Faking an IP Address, Hostname, E-Mail Address, or Header
- Fraud Site – Hosting or Linking to a Website Intended to Deceive the Public
- HYIP – Hosting or Linking to a High Yield Investment Program Website
- Identity Theft – Hosting, Distributing, or Linking to Stolen Account Identification Information
- Infection – Hosting, Distributing, or Linking to Exploits, Trojans, Viruses, or Worms
- IRC – Hosting Internet Relay Chat Server not authorized by Bhosting
- Mass Storage – Storing Mass Amounts of Backups, Archives, Videos, etc.
- Phishing – Identity Theft by Email Under False Pretense
- Proxy Site – Hosting of or linking to an Anonymous Proxy Server
- Spam Email – Unsolicited Commercial Email (UCE) or Unsolicited Bulk Email (UBE)
- Spam List – Hosting, Distributing, or Linking to Email Address Lists for Spam
- Spam Site – A Site Advertised by Spam Email or Spam Web
- Spam Ware – Hosting, Distributing, or Linking to Software Designed for Spamming
- Spam Web – Unsolicited, Bulk, or Forged Site Advertisement in Web Logs, Forums, or Guestbooks
- Spamhaus – Spam Causing Blacklisting of an IP at www.spamhaus.org for Malicious Activity
- Terrorist Site – Hosting or Linking to a Site Advocating Terrorism
- Toolz – Hosting, Distributing, or Linking to Tools or Instructional Material on Hacking/Cracking or Other Illegal Activity
- Trademark – Hosting, Distributing, or Linking to Trademark Infringed Materials
- Warez – Hosting, Distributing, or Linking to Crackz, Hackz, KeyGenz, Serialz, or Pirated Software
- Any other material Bhosting judges to be threatening or obscene.
CPU, Bandwidth and Disk Usage
Permitted CPU and Disk Usage.
(i) Shared hosting space may only be used for web files, active email and content of User Websites. Shared hosting space may not be used for storage (whether of media, emails, or other data), including, as offsite storage of electronic files, email or FTP hosts. Bhosting expressly reserves the right to review every shared account for excessive usage of CPU, disk space and other resources that may be caused by a violation of this Agreement.
(ii) Bhosting may, in our sole discretion, suspend, terminate access to the Services, apply additional fees for cleaning up the account, or remove or delete User Content for those accounts that are found to be in violation of Bhosting’s terms and conditions.
(iii) Dedicated and VPS usage is limited by the resources allocated to the specific plan that you have purchased.
Bandwidth Usage
(i) Shared servers are limited in their monthly bandwidth allowance. Once an account exceeds its bandwidth usage, the account will be suspended without notice. On payment for upgrade, the account will be unsuspended however, without payment for the upgrade the account will remain unsuspended, to be deleted 3 months after suspension.
(ii) If an account is unsuspended, the term will continue to run from the date of suspension. For example, an account is suspended in March to expire in June, if the account is unsuspended in June, it would have expired and the account should be renewed for another term of one year.
File Back-up
Bhosting is not responsible for back-up of files and databases residing on our servers. You are solely responsible for independent back-up of data you store on our servers.
While we provide backup on some of our servers. it is expected that you have an independent back-up of your data should any system failure occur
Indemnity
You agree to defend, indemnify and hold Bhosting harmless from and against any and all claims, losses, liabilities related to or arising out of the services provided by Bhosting under this Agreement, including without limitation, claims made by third parties, liability claims for content uploaded by you, claims due to disruption or malfunction of services provided hereunder.
Reseller Terms and Client Responsibility
Resellers shall ensure that each of their clients complies with this Agreement. Resellers are responsible for supporting their clients. Bhosting does not provide support to clients of Bhosting’s resellers. If a reseller’s client contacts Bhosting, Bhosting reserves the right to place a reseller client account on hold until the reseller can assume responsibility for the reseller’s client. All support requests must be made by the reseller on its client’s behalf for security purposes.
Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients. Bhosting will hold any reseller responsible for any of their client’s actions that violate the law or this Agreement.
(i) Bhosting is not responsible for the acts or omissions of our resellers. The reseller hereby agrees to indemnify Bhosting from and against any and all claims made by any User arising from the reseller’s acts or omissions.
(ii) Bhosting reserves the right to revise our Reseller Program at any time. Changes shall take effect when posted online or on any subsequent date as may be set forth by Bhosting.
Resellers in the Bhosting Reseller Program assume all responsibility for billing and technical support for each of the Users signed up by the reseller.
Shared (non-reseller accounts)
Shared accounts may not be used to resell web hosting to others. If you wish to resell hosting you must use a reseller account.
Support for Third Party services
Bhosting does not provide support for third party hosting related services, Staff may advise on third party installations. Our blog, knowledge base and other resources will contain detailed information on setting up third party software. Bhosting can however, provide these services at a fee.
Suspension of accounts
An account may be suspended with or without notice for the following reasons:
(i) Failure to renew an expired account
(ii) Illegal Activity (account will be deleted 3 months after suspension)
(iii) Violation of applicable law – Nigerian other jurisdictions that may apply.
Termination
Bhosting may terminate your access to the Services, in whole or in part, without notice in the event that:
(i) you fail to pay any fees due; i e If the account is not renewed up to 3 months post expiry, the account will be deleted.
(ii) you violate this Agreement;
(iii) your conduct may harm Bhosting or others or cause Bhosting or others to incur liability, as determined by Bhosting in our sole discretion; or
(iv) as otherwise specified in this Agreement. In such event, Bhosting shall not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination. Additionally, Bhosting may charge you for all fees due for the Services for the remaining portion of the then current term.
UPON TERMINATION OF THE SERVICES FOR ANY REASON, USER CONTENT, USER WEBSITES, AND OTHER DATA WILL BE DELETED.
Compliance with the Law
You agree to use services offered by Bhosting in a manner consistent with all applicable law. Accounts are subject to suspension with or without notice if investigated and found to be in contravention of the law, violation of trademark, copyright laws is abusive or used for illegal activity.
Limitation/Disclaimer of Liability
- i) Bhosting does not represent or warrant that You will receive continual (100%) fail proof and uninterrupted service. In no event shall Bhosting be liable for damages resulting from or related to any failure or delay of Bhosting to provide service under this Agreement if such delays or failures are due to causes beyond Bhosting’s control, as defined by standard practices in the industry, except those caused by Bhosting’s negligence such failure or delay shall not constitute a default under this Agreement.
Abuse Policy
System (network) abuse is strictly prohibited. Bhosting Solutions in its sole discretion may terminate or modify service immediately and may bill you for any resulting support charges if you or someone who uses your Bhosting Solutions service engages in system abuse. Following is a list of actions, which are defined to be system abuse. This list is non-exclusive; any action about which there is any doubt should be referred to Network Abuse for evaluation.
Actions which constitute abuse include, but are not limited to:
- Attempting to circumvent user authentication or security of any host, network, or account on Bhosting Solutions systems or the Internet at large.
- Attempting, in any way, to restrict, inhibit, interfere with, or degrade or deny service to any user, any host or any server on the Internet.
- Falsifying, altering, or removing message headers.
- Violating the regulations, rules or policies applicable to any network, server, computer database, or web site that you access.
- Unauthorized port scanning. Using or distributing devices used for compromising security, such as password gatherers or password guessing programs, decoders, encryption circumvention devices, packet sniffers, unauthorized keystroke loggers, analyzers, cracking tools, or Trojan Horse programs.
For more about our ABUSE POLICY
SCHEDULE A
1.PROHIBITION ON REGISTRATION OF GEOGRAPHICAL (“GEO NAMES”)
Registration of Geographical names as domain names is now prohibited by the Nigeria Internet Registration Association (NIRA) effective 1st November, 2016 some examples of geonames as domain names are lagos.com.ng, ibadan.org.ng, ajeromi.ng. Bhosting will not be liable for loss, retrieval, deletion nor refund payments for such registrations where the domains are successfully registered.
2.DOCUMENTATION FOR CLOSED DOMAINS
Highlighted below are the requirements of some of NIRA’s Closed Domains
1. gov.ng
The .gov.ng SLD is a closed and limited only to the following – Governments at all levels and Ministries, Department and Parastatals at all levels as well.
a. Federal
Registrants in the .gov.ng SLD are required to be full government agencies and also have the approval of each tier of government. For Federal government registrations, applicants are expected to also obtain clearance from the federal government entity setup for such approval, and present same during registration. In this case Galaxy Backbone. Registrations for Federal MDAs are handled strictly by Galaxy Backbone and not NITDA. Registration Procedure – Contact Galaxy Backbone directly for registration. (The Managing Director, Galaxy Backbone 61, Adetokunbo Ademola Crescent Wuse2 Abuja)
b. State and Local Government
For State government registration, applicants are expected to also obtain clearance from the state government entity setup or designated for such approval, and present same during registration. For Local government registration, applicants are expected to attach a valid authorization from the local government, and present same during registration.
Registrations for State and Local Governments are approved by NITDA through Bhosting Documentation Requirement – Authorization Letter Registration Procedure Authorization Letter on the Agency’s Letterhead to be addressed to Nigeria Internet Registration Association (NIRA) 8, Funsho Williams Avenue, Iponri, Surulere, Lagos, Nigeria
The letter should state your authorization to register the domain on behalf of the Agency, stating clearly what the Agency is into, the domain they want to register and the nameservers of the domain. The letter should be scanned and sent to info@bhostingng.com It should also contain the details of the Point of Contact (from the Agency) as listed below: Position Contact Address, Phone Numbers, Postal Code Email On approval by NITDA, payment can then be made to our Account for the registration
2.edu.ng
The .edu.ng SLD is a closed one and reserved for ONLY tertiary academic institutions as approved and accredited by the relevant authorities like Nigerian Universities Commission (NUC), National Board for Technical Education (NBTE), NCCE and any other body as recognized by the constitution of the Federal Republic of Nigeria.
Documentation Requirement – Authorization Letter, Evidence of Accreditation
Registration Procedure Authorization Letter on the Institution’s Letterhead to be addressed to Nigeria Internet Registration Association (NIRA) 8, Funsho Williams Avenue, Iponri, Surulere, Lagos, Nigeria
The letter should state your authorization to register the domain on behalf of the Institution, the domain they want to register and the nameservers of the domain. The letter should be scanned and sent to info@bhostingng.com It should also contain the details of the Admin Point of Contact (from the Institution) as listed below:
- Name
- Position
- Contact Address,
- Phone Numbers,
- Postal Code
Universities – NUC Accreditation Letter
Polytechnics and Federal Colleges of Education – NBTE Accreditation Letter
On approval, payment can then be made to us for registration.
NIRA REGISTRANT AGREEMENT
This agreement (the “Agreement”) is between the Nigeria Internet Registration Association (“NIRA”) and you (the “Registrant”)
RECITALS
- NIRA has approved the application of the Registrant’s Registrar for either the registration of one or more Domain Names in the Registry in the name of the Registrant;
- This Agreement sets forth the terms and conditions which govern the registration in the Registry by NIRA of Domain Name(s) in the name of the Registrant from time to time pursuant to this Agreement (collectively, the “Domain Name Registrations” individually, a “Domain Name Registration”); and
- Capitalized terms used in this Agreement have the meaning given to them in this Agreement, including in Section 2.
In consideration of the registration by NIRA in the name of the Registrant of the Domain Name Registrations from time to time and other good and valuable consideration, the receipt and adequacy of which are hereby acknowledged, NIRA and the Registrant agree as follows:
ARTICLE 1 – INTERPRETATION
ARTICLE 2 – REGISTRATIONS OF DOMAIN NAMES; TRANSFERS, RENEWALS, MODIFICATIONS AND CANCELLATIONS OF DOMAIN NAME REGISTRATIONS BY THE REGISTRANT; CHANGES OF REGISTRARS; CHANGE OF REGISTRANTS
ARTICLE 3 – CERTAIN REGISTRANT OBLIGATIONS
ARTICLE 4 – REGISTRATION INFORMATION
ARTICLE 5 – TERM
ARTICLE 6 – RIGHTS AND REMEDIES OF NIRA AND THE REGISTRANT
ARTICLE 7 – LIMITATIONS ON WARRANTIES, CONDITIONS, LIABILITY; INDEMNIFICATION
ARTICLE 8 – REGISTRANT REPRESENTATIONS, WARRANTIES & INDEMNITIES
ARTICLE 9 – LEGAL RELATIONSHIP
ARTICLE 10 – AMENDMENT OF AGREEMENT
ARTICLE 11 – GENERAL TERMS
NOTE:
All Registrant must be sure to read the full detail of the NIRA REGISTRANT AGREEMENT before making a purchase. Thus making a purchase means that registrant have read and understood the agreement and agrees with the contents stated therein along with other content in this TERMS AND CONDITIONS
For more information on NIRA’s Domains Policies which are incorporated by reference. Please see below
- NiRA General Registration Policy
- NiRA Dispute Resolution Policy
- NIRA Complaint Policy
- NiRA Privacy Policy
- NIRA Domain Names Policy
- NG Domain Name Life Cycle Policy
- NIRA Auction Process & Procedure
For more inquiries, send a mail to support@bhostingng.com or info@bhostingng.com or info@bervidson.com
HOSTING AGREEMENT
TERMS & CONDITIONS
-
Change in Pricing
Prices are subject to review from time to time with or without notice. The prices take effect from the date posted on our website.Late Payment
Full payment must be made prior to the expiry of your hosting service. If renewal for the service is made post expiry the service will still count from the date of expiry and not the date of renewal. If the account is not renewed up to 3 months post expiry, the account will be deleted.Spamming
We take a zero-tolerance stance against the sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists,” purchased lists, and selling of lists will be treated as spam. We may terminate the account of any User who sends out spam with or without notice.ACCEPTABLE USAGE POLICY
21.1. You shall use Bhosting’s services only for lawful purposes. Transmission, storage, or presentation of any information, data, or material in violation of the laws of the Federal Republic of Nigeria or the United States is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, or material protected by trade secrets or other statutes. You agree to indemnify and hold harmless Bhosting from any claims resulting from the use of the service which damages you or any other party.21.2. Bhosting reserves the right to terminate Services without refund for any customer or End User activity that exposes it to legal liability or endangers its ability to provide services to other customers. The contents, links, or actions on any Services listed below are a violation of this Agreement. This is not an exhaustive list, but is designed to assist you in evaluating whether Bhosting is the appropriate service provider for you:
1. Pornography – Hosting, Distributing, or Linking to Pornography and adult related materials like enhancement pills etc.
2. Copyright Infringement – Hosting, Distributing, or Linking to Copyright Infringed Materials
3. CPU/Memory/Resource Abuse – Consuming Excessive Amount of Server Resources Causing Server Performance Issues
4. DoS Source – Source of Denial of Service Attack
5. DoS Target – Target of Denial of Service Attack
6. Forgery – Faking an IP Address, Hostname, E-Mail Address, or Header
7. Fraud Site – Hosting or Linking to a Website Intended to Deceive the Public
8. HYIP – Hosting or Linking to a High Yield Investment Program Website
9. Identity Theft – Hosting, Distributing, or Linking to Stolen Account Identification Information
10. Infection – Hosting, Distributing, or Linking to Exploits, Trojans, Viruses, or Worms
11. IRC – Hosting Internet Relay Chat Server not authorized by Bhosting
12. Mass Storage – Storing Mass Amounts of Backups, Archives, Videos, etc.
13. Phishing – Identity Theft by Email Under False Pretense
14. Proxy Site – Hosting of or linking to an Anonymous Proxy Server
15. Spam Email – Unsolicited Commercial Email (UCE) or Unsolicited Bulk Email (UBE)
16. Spam List – Hosting, Distributing, or Linking to Email Address Lists for Spam
17. Spam Site – A Site Advertised by Spam Email or Spam Web
18. Spam Ware – Hosting, Distributing, or Linking to Software Designed for Spamming
19. Spam Web – Unsolicited, Bulk, or Forged Site Advertisement in Web Logs, Forums, or Guestbooks
20. Spamhaus – Spam Causing Blacklisting of an IP at www.spamhaus.org for Malicious Activity21. Terrorist Site – Hosting or Linking to a Site Advocating Terrorism
22. Toolz – Hosting, Distributing, or Linking to Tools or Instructional Material on Hacking/Cracking or Other Illegal Activity
23. Trademark – Hosting, Distributing, or Linking to Trademark Infringed Materials
24. Warez – Hosting, Distributing, or Linking to Crackz, Hackz, KeyGenz, Serialz, or Pirated Software
25. Any other material Bhosting judges to be threatening or obscene.CPU, Bandwidth and Disk Usage
Permitted CPU and Disk Usage.
(i) Shared hosting space may only be used for web files, active email and content of User Websites. Shared hosting space may not be used for storage (whether of media, emails, or other data), including, as offsite storage of electronic files, email or FTP hosts. Bhosting expressly reserves the right to review every shared account for excessive usage of CPU, disk space and other resources that may be caused by a violation of this Agreement.
(ii) Bhosting may, in our sole discretion, suspend, terminate access to the Services, apply additional fees for cleaning up the account, or remove or delete User Content for those accounts that are found to be in violation of Bhosting’s terms and conditions.
(iii) Dedicated and VPS usage is limited by the resources allocated to the specific plan that you have purchased.
Bandwidth Usage
(i) Shared servers are limited in their monthly bandwidth allowance. Once an account exceeds its bandwidth usage, the account will be suspended without notice. On payment for upgrade, the account will be unsuspended however, without payment for the upgrade the account will remain unsuspended, to be deleted 3 months after suspension.
(ii) If an account is unsuspended, the term will continue to run from the date of suspension. For example, an account is suspended in March to expire in June, if the account is unsuspended in June, it would have expired and the account should be renewed for another term of one year.File Back-up
Bhosting is not responsible for back-up of files and databases residing on our servers. You are solely responsible for independent back-up of data you store on our servers.
While we provide backup on some of our servers. it is expected that you have an independent back-up of your data should any system failure occurIndemnity
You agree to defend, indemnify and hold Bhosting harmless from and against any and all claims, losses, liabilities related to or arising out of the services provided by Bhosting under this Agreement, including without limitation, claims made by third parties, liability claims for content uploaded by you, claims due to disruption or malfunction of services provided hereunder.
Reseller Terms and Client Responsibility
Resellers shall ensure that each of their clients complies with this Agreement. Resellers are responsible for supporting their clients. Bhosting does not provide support to clients of Bhosting’s resellers. If a reseller’s client contacts Bhosting, Bhosting reserves the right to place a reseller client account on hold until the reseller can assume responsibility for the reseller’s client. All support requests must be made by the reseller on its client’s behalf for security purposes.
Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients. Bhosting will hold any reseller responsible for any of their client’s actions that violate the law or this Agreement.
(i) Bhosting is not responsible for the acts or omissions of our resellers. The reseller hereby agrees to indemnify Bhosting from and against any and all claims made by any User arising from the reseller’s acts or omissions.
(ii) Bhosting reserves the right to revise our Reseller Program at any time. Changes shall take effect when posted online or on any subsequent date as may be set forth by Bhosting.
Resellers in the Bhosting Reseller Program assume all responsibility for billing and technical support for each of the Users signed up by the reseller.Shared (non-reseller accounts)
Shared accounts may not be used to resell web hosting to others. If you wish to resell hosting you must use a reseller account.Support for Third Party services
Bhosting does not provide support for third party hosting related services, Staff may advise on third party installations. Our blog, knowledge base and other resources will contain detailed information on setting up third party software. Bhosting can however, provide these services at a fee.Suspension of accounts
An account may be suspended with or without notice for the following reasons:
(i) Failure to renew an expired account
(ii) Illegal Activity (account will be deleted 3 months after suspension)
(iii) Violation of applicable law – Nigerian other jurisdictions that may apply.Termination
Bhosting may terminate your access to the Services, in whole or in part, without notice in the event that:
(i) you fail to pay any fees due; i e If the account is not renewed up to 3 months post expiry, the account will be deleted.
(ii) you violate this Agreement;
(iii) your conduct may harm Bhosting or others or cause Bhosting or others to incur liability, as determined by Bhosting in our sole discretion; or
(iv) as otherwise specified in this Agreement. In such event, Bhosting shall not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination. Additionally, Bhosting may charge you for all fees due for the Services for the remaining portion of the then current term.
UPON TERMINATION OF THE SERVICES FOR ANY REASON, USER CONTENT, USER WEBSITES, AND OTHER DATA WILL BE DELETED.Compliance with the Law
You agree to use services offered by Bhosting in a manner consistent with all applicable law. Accounts are subject to suspension with or without notice if investigated and found to be in contravention of the law, violation of trademark, copyright laws is abusive or used for illegal activity.Limitation/Disclaimer of Liability
i) Bhosting does not represent or warrant that You will receive continual (100%) fail proof and uninterrupted service. In no event shall Bhosting be liable for damages resulting from or related to any failure or delay of Bhosting to provide service under this Agreement if such delays or failures are due to causes beyond Bhosting’s control, as defined by standard practices in the industry, except those caused by Bhosting’s negligence such failure or delay shall not constitute a default under this Agreement.SCHEDULE A
1.PROHIBITION ON REGISTRATION OF GEOGRAPHICAL (“GEO NAMES”)
Registration of Geographical names as domain names is now prohibited by the Nigeria Internet Registration Association (NIRA) effective 1st November, 2016 some examples of geonames as domain names are lagos.com.ng, ibadan.org.ng, ajeromi.ng. Bhosting will not be liable for loss, retrieval, deletion nor refund payments for such registrations where the domains are successfully registered.2.DOCUMENTATION FOR CLOSED DOMAINS
Highlighted below are the requirements of some of NIRA’s Closed Domains1. gov.ng
The .gov.ng SLD is a closed and limited only to the following – Governments at all levels and Ministries, Department and Parastatals at all levels as well.a. Federal
Registrants in the .gov.ng SLD are required to be full government agencies and also have the approval of each tier of government. For Federal government registrations, applicants are expected to also obtain clearance from the federal government entity setup for such approval, and present same during registration. In this case Galaxy Backbone. Registrations for Federal MDAs are handled strictly by Galaxy Backbone and not NITDA. Registration Procedure – Contact Galaxy Backbone directly for registration. (The Managing Director, Galaxy Backbone 61, Adetokunbo Ademola Crescent Wuse2 Abuja)b. State and Local Government
For State government registration, applicants are expected to also obtain clearance from the state government entity setup or designated for such approval, and present same during registration. For Local government registration, applicants are expected to attach a valid authorization from the local government, and present same during registration.
Registrations for State and Local Governments are approved by NITDA through Bhosting Documentation Requirement – Authorization Letter Registration Procedure Authorization Letter on the Agency’s Letterhead to be addressed to Nigeria Internet Registration Association (NIRA) 8, Funsho Williams Avenue, Iponri, Surulere, Lagos, Nigeria
The letter should state your authorization to register the domain on behalf of the Agency, stating clearly what the Agency is into, the domain they want to register and the nameservers of the domain. The letter should be scanned and sent to info@bhostingng.com It should also contain the details of the Point of Contact (from the Agency) as listed below: Position Contact Address, Phone Numbers, Postal Code Email On approval by NITDA, payment can then be made to our Account for the registration2.edu.ng
The .edu.ng SLD is a closed one and reserved for ONLY tertiary academic institutions as approved and accredited by the relevant authorities like Nigerian Universities Commission (NUC), National Board for Technical Education (NBTE), NCCE and any other body as recognized by the constitution of the Federal Republic of Nigeria.
Documentation Requirement – Authorization Letter, Evidence of Accreditation
Registration Procedure Authorization Letter on the Institution’s Letterhead to be addressed to Nigeria Internet Registration Association (NIRA) 8, Funsho Williams Avenue, Iponri, Surulere, Lagos, Nigeria
The letter should state your authorization to register the domain on behalf of the Institution, the domain they want to register and the nameservers of the domain. The letter should be scanned and sent to info@bhostingng.com It should also contain the details of the Admin Point of Contact (from the Institution) as listed below:- Name
- Position
- Contact Address,
- Phone Numbers,
- Postal Code
Universities – NUC Accreditation Letter
Polytechnics and Federal Colleges of Education – NBTE Accreditation Letter
On approval, payment can then be made to us for registration.
For more information on NIRA’s Domains Policies which are incorporated by reference. Please see below
NiRA General Registration Policy
NiRA Dispute Resolution Policy
NIRA Complaint Policy
NiRA Privacy Policy
NIRA Domain Names Policy
NG Domain Name Life Cycle Policy
NIRA Auction Process & Procedure
For more inquiries, send a mail to support@bhostingng.com or info@bhostingng.com or info@bervidson.com